LifeFone has been offering medical alert services since 1976, and the company has a reputation of helping customers feel safe at home. You never have to worry that you’ll fall on the floor without someone to come to the rescue.
Accidents can and do happen, and when you’re home alone, it can be hours, days, weeks or even months before someone checks in on you.
If you’re stuck on the floor or injured, this can mean the difference between life and death.
LifeFone offers a free month on annual plans, and this is a monthly subscription. You’re paying to ensure that if you need help, it arrives promptly.
A few things that you need to remember about the company and their products are:
- The company has been in business for over 40 years.
- S. agents assist customers 24 hours a day, seven days a week.
- Installation is easy.
- Pendants and wristbands are 100% waterproof for those times when you fall in the shower.
- Equipment ranges are up to 1,500 feet.
There are also consumer-friendly policies that apply to all of the systems and products LifeFone offers:
- No activation fees
- No equipment fees
- Lifetime price guarantee
- Lifetime equipment guarantee
- 30-day refund policy
- Basic service provided to spouses for free; steep discount on other services
- Cancellation any time
Every customer is able to enjoy these benefits, and this is a company that has maintained an “A+” rating by the Better Business Bureau as well as being named one of the 2018 Best Medical Alerts.
3 At-Home Products to Choose From
When it comes to home safety, LifeFone offers three products that will change your life. There are on-the-go options, too, but these won’t be discussed in this article. When you consider LifeFone, know that you have the following options:
- At-Home Landline: An option that works with your landline phone. This option has optional fall detection (more on that soon).
- At-Home Cellular: No landline is needed with this option, which uses your cell phone. There is an optional fall detection option, too.
- At-Home Cellular with Fall Detection: A fall detection, cellular option.
And when you’re considering every option, know that the prices range from $24.95 (option 1) to $38.95 (option 3). The second option is $30.95.
All of these products work at-home, and their breakdowns can be found below:
The at-home landline is the cheapest option, and it does have optional fall detection, which costs $5 more per month. When you’re choosing this option, you’ll want to keep in mind that the range of the unit is a mere 480 feet.
A person that lives in a two-story home may have difficulty with this small of a range.
The base unit can be upgraded with a 1,500 feet extension, which is highly recommended. When you choose 1,500 feet, this will cover the entirety of most homes with ease and may even allow you to step into your backyard while still being protected.
Fall detection has a range of 600 feet.
Battery life is 32 hours, and you’ll have the following benefits available:
- Waterproof pendant
- Customized emergency plan
- Supervised battery
- Use in any residence
These are the basic options available with the at-home landline.
At-Home Cellular uses your cell phone rather than your landline, and for anyone on-the-go, this is a very smart option. This option comes with a range of 1,300 feet, and the battery life is a staggering 32 hours.
No upgrade is really available without going up to the final tier of the product.
Waterproof, there’s no need for a landline, and a temperature sensor is available. A customized emergency plan is offered, and you’ll receive a pendant or wristband with your unit. Just call first for portability.
You’ll also enjoy:
- Lifetime price guarantee
- Free options for your spouse
- 30-day free trial
At-Home Cellular with Fall Detection
The highest at-home product offered by LifeFone is cellular with fall detection. Falls are the leading cause for injuries among the elderly, and when you fall, there’s a much higher risk of death if you break a hip.
Fall protection will call for help if you happen to fall.
The one drawback with fall protection is that it’s limited to a 600-foot range. And the battery life is 30 hours instead of 32 hours.
You’ll also enjoy a:
- Waterproof pendant
- Temp sensor
- Customized plan
- Free spouse option
This option does come with a free help button on all plans for added safety.
When choosing LifeFone, there are a few payment options available:
- Annual which is the cheapest option
Monthly options are most expensive, so I recommend choosing a quarterly or annual option. Remember, all products come with a 30-day trial, so you’ll be able to test them and see if this is the right system for your needs.
LifeFone works by the user (you) summoning for help using your pendant or wristband. The signal is sent to the LifeFone monitoring station in the home. GPS technology is used to help locate you and send an emergency crew out to your location if you need help.
The emergency instructions that you customize with your plan will be displayed to the care agent that will send help your way.
Your loved ones or local EMS will be alerted based on your preference and situation. Emergency Care instructions are always followed, so you’re in full control over your own medical help at all times.
Fall detection is provided through a pendant, and this pendant connects to either your home base or cell phone. What happens is that the pendant will detect when you fall, and this detection will trigger a call for help immediately.
You don’t have to press a button to call for help in the event of a fall.
Now, being waterproof, you can take a tumble in the bathtub and not have to worry about being stuck for days until help arrives. LifeFone will be there to assist you by sending medical help your way immediately.
It’s the peace of mind that most people don’t get to enjoy.
LifeFone has a spectacular rating, and the company has been around long enough that if their products didn’t work, you would be sure to find a lot of complaints. This is one company that truly cares for their customers, and as an elderly person or someone that has elderly parents, LifeFone’s home emergency system provides 24/7 monitoring.
If or when an emergency occurs, you or your loved one will have your Emergency Plan followed precisely.
It’s a life-saving technology that everyone hopes they’ll never have to use but is grateful they have if they slip and fall or are stuck in an emergency situation.
Tim is a professional caregiver who has helped hundreds of seniors gain back their freedom and independence. He has been actively helping the senior community for 20+ years.